Executive Advisory  ·  Fractional COO

From Vision to Execution.
Without the Guesswork.

Helping professional services firms and digital agencies scale smarter through operational excellence and AI transformation.

About

David Ow

Founder & Principal Consultant  ·  Executive Advisory & Fractional COO

linkedin.com/in/david-ow ↗

With 25+ years leading operations for high-performing agencies and consultancies, I specialize in translating strategic vision into scalable execution — helping leadership teams achieve measurable outcomes, efficiently and profitably.

Experienced

COO + SVP-level executive roles across agencies and consultancies. Integrator to complement dynamic Visionary leadership.

Professional

Expertise in delivery management, operational efficiency, and change management for digital transformation initiatives.

Outcomes-Focused

Fortune 100 client experience across CPG, Financial Services, Retail, and Technology. Clients buy results — not activity.

Services

Solving Operational Problems That Stall Growth or Impact Profitability.

Strategic counsel to help owners make informed decisions.

  • AI & Digital Transformation — helping businesses evolve
  • Practitioner turned Executive — decades of front-line experience
  • Deep sector specialization — agencies and professional services
  • Root-cause mindset — solutions built to scale
  • Outcomes-focused — measurable progress over activity

Interim or part-time leadership to stabilize and scale operations.

  • Operationalizing business strategy
  • Process improvement and efficiency gains
  • Financial and operational metrics
  • AI Transformation & team organizational design
  • Technology implementations and stack optimization
  • M&A due diligence

Point-solutions via in-depth efficiency and profitability assessments.

  • Process Analysis — evaluate current processes for efficiency and quality
  • Performance Audit — identify gaps, opportunities for improved profitability
  • Operational Assessment — deep-dive into problem areas, prioritized action plans
  • Change Management — support or lead new systems, teams, or platforms

Systematic AI adoption with purpose and intent.

  • Phase 1: Discovery — stakeholder interviews, business model review, readiness assessment
  • Phase 2: Current State — SWOT analysis, process mapping, data & technology review
  • Phase 3: Opportunity Mapping — alignment, synthesis, prioritization
  • Phase 4: Roadmap Design — sequencing, work planning, resource planning, success metrics
  • Phase 5: Change Management — communications plan, pilot, rollout
  • Phase 6: Implementation & Optimization

"The best consultants don't overwhelm their clients with potential solutions. They surface the select insights that actually change minds and reshape business plans."

— Scott Galloway, Professor of Marketing, NYU Stern  |  Bestselling Author  |  Host, Prof G Pod & Pivot
Approach

How Engagements Work

Discovery & Assessment

Understand your goals, pain points, and constraints. Identify root causes — not just symptoms.

Alignment & Proposal

High-level roadmap with a tailored service plan based on your stage, budget, and urgency.

Engagement

Hands-on advisory support, leadership, or execution — depending on what the situation requires.

Review

Regular pulse-checks, reporting, and post-engagement retrospectives to ensure results track.

Testimonials

David brought deep operational expertise and an objective perspective that helped me clarify priorities, challenge assumptions, and make more strategic decisions. From optimizing our delivery model to rethinking compensation and commercial strategy, his guidance was instrumental in helping XeoMatrix scale effectively. I grew to trust his perspective because he gave me the space to work on the business — not just in it.

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